Showing posts with label issue. Show all posts
Showing posts with label issue. Show all posts

Thursday

Update to Previous Post

Here's a bit more info from my last post about missing images, just in case there was some confusion... 
Paid Users: If you purchased a banner or a complete theme from me in the past then contact me through email (click my signature below) and I will send you the link to the new theme page. That way you will have all of the codes for that theme ~ no additional cost is required.

Free Users: If you were using one of my blog themes that used to be free and you still have the code installed on your blog then you can follow the instructions in my last post to fix the issue. The images will return and there will be no cost to you. This way my previous freebie users are still included ~ love you guys too♥

Installations: If I installed one of my themes on your blog in the past then just follow this tutorial to add me as a guest: http://www.plumroselane.com/tutorial-add_guest.html I will re-install everything so your blog is back to what it was before. You'll need my email address for the tutorial so go ahead and click my signature at the end of this posting to get that and while you're at it you can send me a quick message letting me know you'll be adding me. ;~)

And remember that all of my "Just Backgrounds" are still available for free and will remain that way. You can click this title to access the page.

Hope that helps everyone and thanks for your patience! *shakes fist at gremlins*


Saturday

Important - New Updated Background Codes

Well I'm doing a serious happy dance as I've just finished updating all of the backgrounds in the "Just Backgrounds" area.  This project is SO huge but getting one part of it done brings that end just a little bit closer, whoot!

So, if you've been following along with my"Bucket" series and you're using one of my "just backgrounds" then you know it's time to change out the old code on your blog before the image disappears.  Simply click this title, Just Backgrounds, to find the complete list of titles and replace your old code with the new one.

If you're using a Plumrose Lane theme and don't see the title listed above then check my previous postings below and check back for upcoming announcements. If you're not sure what this is in reference to then you can read over a few of my recent posts below this one and check out the original posting, "The Bucket". All codes will be switched over in the event they are deleted by Photobucket. 

Best,

Wednesday

Blogger Photo Issues (!)

Recently a customer contacted me to help out with an issue she was having with her Blogger profile picture. Instead of seeing her image show up whenever she left comments on posts she would see this awful black exclamation point instead. I was able to figure out a fix for her and so I'm sharing it here with you ~

Remember, you can enlarge any image below by clicking on it.

I began by visiting her profile page ~ you can get to your own profile page by logging into your blog and going to your "Dashboard"...

Once there click on the "Edit Profile" link...

This takes you to the page where you control what people see when they visit your "About Me" page...

It's a log page so I've only shown a portion of it above.

What I found was that by simply reinstalling the customer's profile photo she no longer experienced the photo error so regardless of whether your photo is showing up or not, we're going to reinstall it from your own computer. So be sure you have a copy of your photo on hand before you continue on to the next step.

Now, scrolling down to the "Photograph" area, if you have an image there click on the "Remove image" link...

Now click the "Browse" button to locate your photo on your computer...


Scrolling down to your own profile photo, click on the image and then click the "Open" button...


Your photo will now appear in the box...


To save your changes, scroll down to the bottom of the page and click the "Save Profile" button...
That's it!

I know Blogger has been undergoing loads of changes lately including how they handle post images so my guess is this issue has something to do with those changes. Whatever the case I hope this fix was helpful to all of you as well.

Enjoy~

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Friday

Help with Comments

Have you been having trouble leaving blog comments lately? I know many of us have and just this morning I helped one of my friends remedy that situation so I thought I'd pass the info on to you in the hope that it will help.

Now I think there may be several different issues with comments these days and I wrote a short post not long ago about how to potentially resolve some of them so if you find the info below doesn't help your particular issue then you can read that earlier post by clicking here.

So here's what we found...

The issue ~ Every time my friend tried wanted to leave a comment she was prompted to sign-in, however upon signing in, she was returned to the comment area where she was prompted once again to sign-in ~ and so on, in a vicious loop. Terribly frustrating.

The fix ~ We realized that if she went directly to her own blog and signed in there, you know, through the top bar on the right hand side, that she was then "officially" (for lack of a better term) signed into Blogger and could then go to any blog and leave a comment.

This is something I automatically do every day without thinking about and if you build it into your own daily online routine it may help you overcome this issue as well ~ here's hoping!

Enjoy~

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Comment buttons above can be found by visiting the Elements/Buttons section on my blog.